testimonials
Lisa recently looked after my special-needs cat, Stevie, for 10 weeks. Stevie is blind, has an adventurous, kind spirit and just LOVES kisses, cuddles and company. I try and let Stevie have a full life but teach her to do her activities (climbing, jumping, running!) safely. Lisa understood this, and would also teach Stevie the ‘how to’ as she became adventurous at the cattery and left her personal room twice daily for fun filled activities plus provide rescues when Stevie went beyond her limitations! Having regular Facebook and personal updates from Lisa was so reassuring, even videos posted or sent to me sharing the adventures Stevie was having. I even had a special ‘happy 1st birthday’ video song and saw Stevie having her favourite Jimbos birthday treat! Stevie gained an online following as others watched her too. This was Stevie's first time staying with Lisa, and although my heart was wrenched, I have absolutely no hesitation about letting Stevie have another stay with Lisa at the Tauranga Cat Hotel. In fact, I should let Stevie stay once or twice a year, if only for the supervised social contact with other friendly cats and knowing that Lisa loves Stevie almost as much as I do. I can wholeheartedly and without any hesitation, recommend Lisa and the very special attention and relationship she gives her charges (plus the fur-parents). Lisa, you went over and above anything I ever hoped for Stevie, and it was obvious Stevie loved her time with you and it was reciprocated.
Tania G - 12 May 2021
Our cats are so well cared for by Lisa and the facilities are great. Highly recommend taking your cats here when you are away.
Charlotte C - 18 April 2021
Oliver LOVED his first time staying at the Cat Hotel. Such a dreamy space! Almost wish I was a cat haha!
Rachael F - 10 November 2020
Highly recommended. Beautiful facilities, so lovely to the cats and the daily Facebook updates are fantastic. Will definitely be back. Thank you.
Morgan N - 13 July 2020
I am so over the moon to have had the opportunity to get the girls in with you. I think the hotel stay may have grown Lulu's confidence somehow! Thank you again for looking after them and actually getting to know them!
Alice J - 11 July 2020
Bowie had the best time, in fact probably preferred to stay than coming home. He had made new friends & was super chilled when I arrived. Fabulous facilities & immaculately clean. Lisa is super friendly, welcoming & clearly loves her job & she takes beautiful pics of her customers. I have never known Bowie to be so content after a stay away, he will definitely be back :-) 😍
Dani J - 23 June 2020
If you're looking for 5* plus quality boutique accommodation for your beloved felines you will find it at Tauranga Cat Hotel. I cannot rate this lovely cattery highly enough. Lisa is so caring, kind and professional. I leave my Max and Bella here knowing they are in the safest of hands, Lisa keeps me updated with adorable pics on her Facebook page, she's such a talented photographer! I know they receive individual love and attention during their stay. Upon collection they are both so well groomed, content and happy, they hardly want to come home! Thank you Lisa, highly recommended.
Emily B - 3 May 2020
Thanks so much Lisa for your care of Ted while we were away. We know we're leaving him in safe hands with you!! Your cattery is beautiful, such a lovely relaxing area for your little visitors! 😀
Rachael F - 29 January 2020
Recently our cat Cocoa had the pleasure staying at Tauranga Cat Hotel. We are not really the type to leave reviews but in this case I felt compelled to do so as we can truly appreciate fantastic service and amazing facilities. Upon meeting Lisa it was evident Cocoa had been well looked after. Lisa's kind, caring, extremely friendly nature is certainly refreshing and inspiring. Lisa administered Cocoas medication daily, nothing was ever an issue. Our only concern was that cocoa actually didn't want to come home with us. The serenity of Tauranga Cat Hotel was obviously more appealing than being harrased by small children in his home. He had clearly been given the 5 star treatment of a hotel because he was far too comfortable to leave. Cocoa enjoyed his stay so much he has booked in for the festive season holidays. Thank you Lisa for spoiling Cocoa and being amazingly you!
Louise M - 19 October 2019
Again we thank you so so very much for all your care concern and love you give our girl. Even our daughter in London follows your Facebook. Again thank you ☺️ we'll be in touch. Kind regards and love to you.
Donna & Neville C - 17 September 2019
Thank you so much, Lisa, for looking after our nervous and often neurotic Fluffy. You keep your hotel beautifully clean and fresh and give each guest individual attention. Thanks for the photoshoot and grooming too. We know where to come for next time.
Anne C - 23 May 2019
Our cat Tilly stayed for the first time in March this year. Tilly had never been to a cattery before. I was very impressed. Tilly had her own individual room with air conditioning and if she wanted to she could go into the big room to play with lots of the toys and look out of the windows. Lisa sent me regular updates and photographs of Tilly which was reassuring for me. It was also spotlessly clean. It was not too big and I know Lisa played with all the cats too.
Paula L - 6 May 2019
Puddy had never stayed in a cattery before and he is 11yo. He literally did not want to come home. Lisa was amazing, so professional and the facilities are beautiful, so clean and air conditioned and the cats just love it and her. Puddy will definitely be back soon. Thanks Lisa you are a treasure. Viv and Craig x
Vivienne R - 11 February 2019
This has been the best experience ever as far as catteries go. Our dear Max (aged 18 years) was so well looked after. I’ve loved the updates during his stay and the special seniors treatment. Thanks Lisa!
Anna R-P - 13 January 2019
Thank you Lisa for taking such wonderful care of our Smokey. Sounds like she had a wonderful holiday at your cattery. Shes been non stop talking since she got home. Would definitely recommend Tauranga Cat Hotel and Lisa to anyone looking for accommodation for their moggy.
Jo T - 10 January 2019
Maggie and Max are pleased to be home and have both stalked us around home inside and out since back. They are both looking just fabulous and are really relaxed and settled, so great to see as this is the longest they have ever been away from us. It is lovely having them home and more so seeing them in tiptop shape. Thanks so much for all the care and attention you gave them both, it really does show with them, we so really appreciate it.
Jan C - 13 December 2018
Huge thanks to Lisa for taking such beautiful care of my precious Miss Lily. Very impressive, extremely clean area for our beloved cats. My cat required daily medication and this was no problem for Lisa. Awesome advice and ideas for transiting our cat to a new home. Definitely 5 stars. Many thanks Lisa
Paula B - 4 December 2018
Thanks so much for taking such great care of Lola and Chester 💞 we will definitely be bringing them back. So nice to know they are safe and in such caring hands when we go away x
Sian B - 15 October 2018
Thanks Lisa, so pleased to hear you managed to socialise the girls - that’s a definite first so well done.. they’ve been at my heels since I’ve been home and now both sitting next to my keyboard while I’m working.. wouldn’t want it any other way tho’ :) Thanks once again and see you on their next stay..
Paul H - 11 October 2018
Thanks again so much for having Maggie and Max, they are both really chilled and relaxed which is not normally the case after a new cattery. Max sat up like a human in the back seat and never moved coming home and Maggie just lay on my lap, so all my worry about the trip home for nothing. Will send a new booking in the next week and thanks again for the fantastic warm care.
Jan C - 16 August 2018
WOW! this place is amazing! Lisa is a true cat whisperer! and has a genuine love for cats, daily photos is a fantastic touch, I picked up two very happy cats after their first stay with Lisa. George and Ellie say THANK YOU, and will see you again soon. Definitely 5 stars for 5 star accommodation!
Sonia T - 2 August 2018
We were looking for a 5* accommodation for our beautiful boy while we went overseas and we found it here at Tauranga Cat Hotel. A place where he was not only looked after well physically, but also mentally which is just as important. When we picked him up he was as healthy as when we dropped him off and he has settled in at home straight away. We cannot recommend Tauranga Cat Hotel enough, if you love your cat and worry about them when you are away, this place is for you. You get regular updates and photos on Facebook which makes such a difference and a highlight for us while away was checking in daily to see our cat on Facebook. This place is First Class all the way. You won't be disappointed.
Paula V - 22 July 2018
Thanks to Lisa for looking after our 8 month old Burmese Myo! It's the first time for Myo staying in a cattery. There were lot's of growling and hissing on arrival (think Myo thought she owned the place), but with time, care and attention Lisa gave her she settled in. When it came to home time she was purring all day long. It was great receiving regular updates and photos.
We highly recommend Tauranga Cat Hotel....it's handy to where we live, definitely 5 star luxury with individual rooms, communal area, awesome toys and furry friends to play with. Very clean, warm and professional. We have no hesitation in leaving Myo again and knowing she's in good hands!
Sarah W - 29 June 2018
Thank you so much Lisa for looking after Leroy for us. Leroy is a diabetic cat and it was wonderful to find somewhere where he could have his own generous space to live in so he had no access to food other than his special diet. Lisa was able to give him his twice daily insulin injections and I felt very confident leaving him with her that he would get the very best care and attention. He started growling on arrival with being in a new environment and left purring.
Lorraine G - 18 June 2018
Lisa did an amazing job looking after Mia, while we were on holiday for two weeks. We felt that Mia was safe and very well cared for. We also really enjoyed the regular photo updates. Will definitely be using the Tauranga cat hotel again.
Zoe B - 18 June 2018
Hi Lisa, thank you so much for your awesome care and attention to Bootsie, I am so pleased to find such a lovely caring environment for my old boy. He is ageing fast and to have a gentle caring envioroment means a great deal. Kind regards Jo
Jo H - 6 June 2018
Thanks Lisa for looking after Momo. I'm so pleased we’ve found such a lovely place for him to stay. You are so lovely & caring to all the cats. Thanks so much, see you again.
Jo C - 22 May 2018
Hi Lisa, we would like to thank you for taking such good care of Cookie for us. She was obviously very happy with you and it was great to get regular facebook updates of her time with you. We would highly recommend your cat hotel to others and will return if we ever need care for Cookie again. Kind regards, Andrea.
Andrea N - 16 May 2018
Lisa looked after our two eight month old kittens for two weeks. I was a little apprehensive as they had not stayed anywhere before. They had a really good stay and I felt Lisa took the time to understand and respond to their individual needs. We got regular photos on the Instagram page and it was a delight to see them looking happy and healthy. We would place them there again in the future and would recommend to others. Thank you Lisa.
Denise L - 15 May 2018
Thank you so much Lisa for looking after our 5 months old kitten/teenager Honey! It was just wonderful being able to go away and know our little girl was going to be so well looked after. The hotel is light, clean and has loads of cool stuff for the guests to play with :) We (and Honey) found the whole experience to be brilliant and we whole heartedly recommend your services to everyone!
Lara W - 15 May 2018
Thank you so much for looking after Molly & Elsey. They seem so happy and healthy. I’m so impressed with the care you’ve shown towards Molly as her previous experiences in catteries haven’t been that great - seeing her photos on social media looking so relaxed and happy made me feel much more comfortable. I don’t think they wanted to come home! I would definitely recommend Tauranga Cat Hotel.
Jenna H - 28 April 2018
Such a great service. Thanks so much for having Polly. Awesome friendly staff and fantastic playroom for the cats. Clean and new and easy to book in. Thanks again and we’ll see you next time.
Claire H - 27 April 2018
Thank you so much for taking such care of my little Violet. She’s had such an amazing time with you at the Tauranga Cat Hotel. The service and facilities you offer are that of a 5 Star Hotel. She made friends with her cute neighbour Minnie. The photos you uploaded were absolutely gorgeous. It was reassuring to know she was in such capable hands. Violet has come home very content and with a beautiful soft coat. She is looking forward to her next stay! I would highly recommend you to anyone looking for a home away from home for their precious kitty. Thank you again Lisa. Meows and purrs - Violet & Lydia xo
Lydia W - 3 April 2018
I would like to thank you for the care of our cat Mittens while we were out of town recently. I was shown around the facilities and was most impressed with the choice of a very large run shared with other cats or smaller individual runs all complete with climbing facilities and toys etc. All were extremely clean. We would have no reservations about leaving our cat at your Cat Hotel when out of town and recommending that friends do likewise. Thank you for your care of our Mittens and also for the lovely pictures you sent me.
Gwynfa L - 16 March 2018
Lisa is so lovely and friendly. The Tauranga Cat Hotel was a great choice to leave smokey for a few nights. An awesome place. Smokey loved it so much, I'm sure she didn't want to leave Haha. We will be booking smokey back in!!!
Kayla T - 14 March 2018
We are so so happy to have found Lisa and the Tauranga Cat Hotel! I feel so comfortable leaving Griffin here. I LOVE the updates on social media and the facilities are modern, bright and always clean. Lisa is so lovely and has awesome communication which we appreciate a lot too. I have been recommending this place to all of our friends (hoping you don’t get too popular to fit us in though haha). Thanks for being awesome and looking after our boy so well!
Katie H - 13 March 2018
An easy booking system, great communication and a warm and friendly welcome. Blue had a great stay. Thank you for looking after her so well while we moved house! I would highly recommend Tauranga Cat Hotel to anyone wanting a first class stay for their cat.
Anne M - 27 February 2018
Just before Christmas last year I suddenly found myself in a quandary, my house had sold, new house was nine weeks away. I had a place to go but nowhere for my precious Bella. It was a very lucky day for me when I found Lisa from the Tauranga Cat Hotel had a vacancy and would take Bella. Lisa adores cats and not only did she feed and keep the hotel cleaner than many I have stayed in, Lisa loved, played and groomed every cat in her care. Lisa knows each one by name and all their little foibles. Bella settled in, was content and clearly loved Lisa, seeing this gave me peace of mind for which I am very grateful. We have now settled in to our new home but a huge Thank You to you, Lisa. You do a fantastic job and I am so pleased to have you and your wonderful Cat Hotel close by. Kindest regards Grace
Grace C - 19 February 2018
Lisa runs a wonderful business - small & quiet, which is lovely for the cats staying there, with lots of care & attention. Our two elderly pusscats stayed for 2.5wks recently, & when the worst happened Lisa got our darling to vet care immediately & made a huge effort to contact us even though it wasn't easy (we were away camping). We will always be grateful to you Lisa & will recommend you to anyone.
Averil H - 5 February 2018
The purrfect place for our much loved pet to vacate to. Kind, caring and professional care. Highly recommend. Thanks Lisa and Matt.
Nyree C - 30 January 2018
Thank you for taking such wonderful care of Millie. We have tried her in several catteries before, all of which she had reacted very negatively to, so we were absolutely delighted to see on your Instagram page that she was eating, moving around and even giving you lots of cuddles! This made our trip so much better and we feel so pleased that we can now go away more often, leaving her in your care. Thank you for giving her such close attention - it was just what she needed. See you next time!
Jodie F - 18 January 2018
Thank you so much for taking care of our boy Marlin. He absolutely loved his holiday just as much as we did. He’s already ready to come back for a break from the toddler! Top notch facilities. We will be back for sure.
Chloe W - 18 January 2018
Lisa took Bobbin at very short notice. She is a shy cat but soon settled and had a restful holiday while we were away. Bobbin allowed some cuddle time with Lisa which is a rarity which demonstrates the time and care she must have received while staying. She was in good health and mood on return home. We would readily return to the Cat Hotel for further stays.
Jill B - 16 January 2018
We picked Strudel up after a month and she was NOT HAPPY to come home! Apparently the best time a cat can have is in the Cat Hotel! She is still looking at me in disdain so I have had to promise the cat she can go back in the next time we go away. ;)
Simon P - 12 January 2018
Hi Lisa, Just want to say thank you so much for caring for our boy Norman over Christmas. It was Norman's first stay at a cattery and you made us feel so much at ease and knew he was in very kind and caring hands. Was such a peace of mind for us knowing he was well looked after and safe and was so impressed with your premises and the units. We will 110% send Norman back for a holiday with you and happily refer other people to your business. Thanks again!
Rachael G - 12 January 2018
Ninja stayed at Tauranga Cat Hotel for 2 weeks over summer and was very settled and happy there. He was happy to see me when I picked him up but was not in any hurry at all to leave. The communal area was perfect for him as he gets lonely if he is all on his own; he was able to socialise with the other cats but still have his own comfortable spot to claim as his own. Ninja has been very relaxed and content after his stay, I won't hesitate to book him back in when we next go away on holiday.
Karyn B - 12 January 2018
Lisa I cannot thank you enough for taking such great care of our boy Mac while we were between houses. I called you in a panic not knowing what I was going to do at pretty short notice and you just made it all work which was greatly appreciated. You took that headache away and when I saw how beautiful your set up is and felt how warm and welcoming you are I knew he would be fine. We are all settled now in our new home and Mac is doing well. Thanks again and we will definitely be telling everyone we know how amazing Tauranga Cat Hotel is!!
Jenny B - 11 January 2018
Hi Lisa, Just to say thank you for looking after Enzo over the Christmas break. Thank you for your help and advice regarding Enzo’s stay and recommending putting him in the communal room. We will certainly recommend your facilities and service and will have no hesitation in using your business again.
Sue O - 10 January 2018
Thank you Lisa for providing a lovely place for Bootsie to stay, your premises are great and your care and attention to my boy was greatly appreciated. He seemed very lost and clingy for the first couple of days home, obviously we were not giving the attention he had come to expect! I highly recommend your facilities and will be booking Bootsie there for future stays. On another note I am so pleased that all 3 cats have now been found and are safe. Well done to all involved.
Jo H - 8 January 2018
Thank you once again for looking after Mia so incredibly well over the Christmas/New Year period. Stu and I could get away and know that Mia was in a safe place and being very well cared for. I loved getting the update photos of all the cats on Facebook and could see Mia was absolutely fine. Thank you Lisa :)
Karen R - 8 January 2018
Thank you Lisa for taking such great care of Mr Felix and Loki Pud. They cried all the way home lol I don’t think they wanted to leave your hotel, especially Felix who wouldn’t come off the cat tower in their unit! I highly recommend the Tauranga Cat Hotel because the owner Lisa is very caring towards animals. The premises is immaculate and beautifully presented for a cat’s luxurious holiday. Good quality food is provided, water fountain, plenty of bed options, numerous play items including a huge tower and the facility is even air conditioned for those hotter days! My boys will definitely be returning to Lisa’s awesome care on our next trip away. It’s nice to know you can leave your fur babies in such caring hands and not have to worry.
Amy B-W - 6 January 2018
Your facilities are excellent- so clean and tidy. I like the way you can see in to all the rooms and Fonzie could look out. We appreciated the call while we were away, to say how Fonzie was doing. We wish you all the best for your business. We are glad you are here in Matua and will happily recommend you to friends around us.
Belinda and Mark E - 4 January 2018
Thank you Lisa for taking such good care of Gizmo & Slug, you have an amazing hotel for cats, I have never put my cats in with others and was a bit worried but they were happy to be with other cats and make friends away from their territory, for any one who is looking for some one to love their fur babies as much as they do I recommend taking them to Lisa, she also let us know about the naughty kitties that escaped before we put our cats in it was wonderful I really trust her.
Thanks again Lisa you have amazing clean facilities I have two happy kitties at home, look forward to bring them back.
Michelle D - 4 January 2018
Tania G - 12 May 2021
Our cats are so well cared for by Lisa and the facilities are great. Highly recommend taking your cats here when you are away.
Charlotte C - 18 April 2021
Oliver LOVED his first time staying at the Cat Hotel. Such a dreamy space! Almost wish I was a cat haha!
Rachael F - 10 November 2020
Highly recommended. Beautiful facilities, so lovely to the cats and the daily Facebook updates are fantastic. Will definitely be back. Thank you.
Morgan N - 13 July 2020
I am so over the moon to have had the opportunity to get the girls in with you. I think the hotel stay may have grown Lulu's confidence somehow! Thank you again for looking after them and actually getting to know them!
Alice J - 11 July 2020
Bowie had the best time, in fact probably preferred to stay than coming home. He had made new friends & was super chilled when I arrived. Fabulous facilities & immaculately clean. Lisa is super friendly, welcoming & clearly loves her job & she takes beautiful pics of her customers. I have never known Bowie to be so content after a stay away, he will definitely be back :-) 😍
Dani J - 23 June 2020
If you're looking for 5* plus quality boutique accommodation for your beloved felines you will find it at Tauranga Cat Hotel. I cannot rate this lovely cattery highly enough. Lisa is so caring, kind and professional. I leave my Max and Bella here knowing they are in the safest of hands, Lisa keeps me updated with adorable pics on her Facebook page, she's such a talented photographer! I know they receive individual love and attention during their stay. Upon collection they are both so well groomed, content and happy, they hardly want to come home! Thank you Lisa, highly recommended.
Emily B - 3 May 2020
Thanks so much Lisa for your care of Ted while we were away. We know we're leaving him in safe hands with you!! Your cattery is beautiful, such a lovely relaxing area for your little visitors! 😀
Rachael F - 29 January 2020
Recently our cat Cocoa had the pleasure staying at Tauranga Cat Hotel. We are not really the type to leave reviews but in this case I felt compelled to do so as we can truly appreciate fantastic service and amazing facilities. Upon meeting Lisa it was evident Cocoa had been well looked after. Lisa's kind, caring, extremely friendly nature is certainly refreshing and inspiring. Lisa administered Cocoas medication daily, nothing was ever an issue. Our only concern was that cocoa actually didn't want to come home with us. The serenity of Tauranga Cat Hotel was obviously more appealing than being harrased by small children in his home. He had clearly been given the 5 star treatment of a hotel because he was far too comfortable to leave. Cocoa enjoyed his stay so much he has booked in for the festive season holidays. Thank you Lisa for spoiling Cocoa and being amazingly you!
Louise M - 19 October 2019
Again we thank you so so very much for all your care concern and love you give our girl. Even our daughter in London follows your Facebook. Again thank you ☺️ we'll be in touch. Kind regards and love to you.
Donna & Neville C - 17 September 2019
Thank you so much, Lisa, for looking after our nervous and often neurotic Fluffy. You keep your hotel beautifully clean and fresh and give each guest individual attention. Thanks for the photoshoot and grooming too. We know where to come for next time.
Anne C - 23 May 2019
Our cat Tilly stayed for the first time in March this year. Tilly had never been to a cattery before. I was very impressed. Tilly had her own individual room with air conditioning and if she wanted to she could go into the big room to play with lots of the toys and look out of the windows. Lisa sent me regular updates and photographs of Tilly which was reassuring for me. It was also spotlessly clean. It was not too big and I know Lisa played with all the cats too.
Paula L - 6 May 2019
Puddy had never stayed in a cattery before and he is 11yo. He literally did not want to come home. Lisa was amazing, so professional and the facilities are beautiful, so clean and air conditioned and the cats just love it and her. Puddy will definitely be back soon. Thanks Lisa you are a treasure. Viv and Craig x
Vivienne R - 11 February 2019
This has been the best experience ever as far as catteries go. Our dear Max (aged 18 years) was so well looked after. I’ve loved the updates during his stay and the special seniors treatment. Thanks Lisa!
Anna R-P - 13 January 2019
Thank you Lisa for taking such wonderful care of our Smokey. Sounds like she had a wonderful holiday at your cattery. Shes been non stop talking since she got home. Would definitely recommend Tauranga Cat Hotel and Lisa to anyone looking for accommodation for their moggy.
Jo T - 10 January 2019
Maggie and Max are pleased to be home and have both stalked us around home inside and out since back. They are both looking just fabulous and are really relaxed and settled, so great to see as this is the longest they have ever been away from us. It is lovely having them home and more so seeing them in tiptop shape. Thanks so much for all the care and attention you gave them both, it really does show with them, we so really appreciate it.
Jan C - 13 December 2018
Huge thanks to Lisa for taking such beautiful care of my precious Miss Lily. Very impressive, extremely clean area for our beloved cats. My cat required daily medication and this was no problem for Lisa. Awesome advice and ideas for transiting our cat to a new home. Definitely 5 stars. Many thanks Lisa
Paula B - 4 December 2018
Thanks so much for taking such great care of Lola and Chester 💞 we will definitely be bringing them back. So nice to know they are safe and in such caring hands when we go away x
Sian B - 15 October 2018
Thanks Lisa, so pleased to hear you managed to socialise the girls - that’s a definite first so well done.. they’ve been at my heels since I’ve been home and now both sitting next to my keyboard while I’m working.. wouldn’t want it any other way tho’ :) Thanks once again and see you on their next stay..
Paul H - 11 October 2018
Thanks again so much for having Maggie and Max, they are both really chilled and relaxed which is not normally the case after a new cattery. Max sat up like a human in the back seat and never moved coming home and Maggie just lay on my lap, so all my worry about the trip home for nothing. Will send a new booking in the next week and thanks again for the fantastic warm care.
Jan C - 16 August 2018
WOW! this place is amazing! Lisa is a true cat whisperer! and has a genuine love for cats, daily photos is a fantastic touch, I picked up two very happy cats after their first stay with Lisa. George and Ellie say THANK YOU, and will see you again soon. Definitely 5 stars for 5 star accommodation!
Sonia T - 2 August 2018
We were looking for a 5* accommodation for our beautiful boy while we went overseas and we found it here at Tauranga Cat Hotel. A place where he was not only looked after well physically, but also mentally which is just as important. When we picked him up he was as healthy as when we dropped him off and he has settled in at home straight away. We cannot recommend Tauranga Cat Hotel enough, if you love your cat and worry about them when you are away, this place is for you. You get regular updates and photos on Facebook which makes such a difference and a highlight for us while away was checking in daily to see our cat on Facebook. This place is First Class all the way. You won't be disappointed.
Paula V - 22 July 2018
Thanks to Lisa for looking after our 8 month old Burmese Myo! It's the first time for Myo staying in a cattery. There were lot's of growling and hissing on arrival (think Myo thought she owned the place), but with time, care and attention Lisa gave her she settled in. When it came to home time she was purring all day long. It was great receiving regular updates and photos.
We highly recommend Tauranga Cat Hotel....it's handy to where we live, definitely 5 star luxury with individual rooms, communal area, awesome toys and furry friends to play with. Very clean, warm and professional. We have no hesitation in leaving Myo again and knowing she's in good hands!
Sarah W - 29 June 2018
Thank you so much Lisa for looking after Leroy for us. Leroy is a diabetic cat and it was wonderful to find somewhere where he could have his own generous space to live in so he had no access to food other than his special diet. Lisa was able to give him his twice daily insulin injections and I felt very confident leaving him with her that he would get the very best care and attention. He started growling on arrival with being in a new environment and left purring.
Lorraine G - 18 June 2018
Lisa did an amazing job looking after Mia, while we were on holiday for two weeks. We felt that Mia was safe and very well cared for. We also really enjoyed the regular photo updates. Will definitely be using the Tauranga cat hotel again.
Zoe B - 18 June 2018
Hi Lisa, thank you so much for your awesome care and attention to Bootsie, I am so pleased to find such a lovely caring environment for my old boy. He is ageing fast and to have a gentle caring envioroment means a great deal. Kind regards Jo
Jo H - 6 June 2018
Thanks Lisa for looking after Momo. I'm so pleased we’ve found such a lovely place for him to stay. You are so lovely & caring to all the cats. Thanks so much, see you again.
Jo C - 22 May 2018
Hi Lisa, we would like to thank you for taking such good care of Cookie for us. She was obviously very happy with you and it was great to get regular facebook updates of her time with you. We would highly recommend your cat hotel to others and will return if we ever need care for Cookie again. Kind regards, Andrea.
Andrea N - 16 May 2018
Lisa looked after our two eight month old kittens for two weeks. I was a little apprehensive as they had not stayed anywhere before. They had a really good stay and I felt Lisa took the time to understand and respond to their individual needs. We got regular photos on the Instagram page and it was a delight to see them looking happy and healthy. We would place them there again in the future and would recommend to others. Thank you Lisa.
Denise L - 15 May 2018
Thank you so much Lisa for looking after our 5 months old kitten/teenager Honey! It was just wonderful being able to go away and know our little girl was going to be so well looked after. The hotel is light, clean and has loads of cool stuff for the guests to play with :) We (and Honey) found the whole experience to be brilliant and we whole heartedly recommend your services to everyone!
Lara W - 15 May 2018
Thank you so much for looking after Molly & Elsey. They seem so happy and healthy. I’m so impressed with the care you’ve shown towards Molly as her previous experiences in catteries haven’t been that great - seeing her photos on social media looking so relaxed and happy made me feel much more comfortable. I don’t think they wanted to come home! I would definitely recommend Tauranga Cat Hotel.
Jenna H - 28 April 2018
Such a great service. Thanks so much for having Polly. Awesome friendly staff and fantastic playroom for the cats. Clean and new and easy to book in. Thanks again and we’ll see you next time.
Claire H - 27 April 2018
Thank you so much for taking such care of my little Violet. She’s had such an amazing time with you at the Tauranga Cat Hotel. The service and facilities you offer are that of a 5 Star Hotel. She made friends with her cute neighbour Minnie. The photos you uploaded were absolutely gorgeous. It was reassuring to know she was in such capable hands. Violet has come home very content and with a beautiful soft coat. She is looking forward to her next stay! I would highly recommend you to anyone looking for a home away from home for their precious kitty. Thank you again Lisa. Meows and purrs - Violet & Lydia xo
Lydia W - 3 April 2018
I would like to thank you for the care of our cat Mittens while we were out of town recently. I was shown around the facilities and was most impressed with the choice of a very large run shared with other cats or smaller individual runs all complete with climbing facilities and toys etc. All were extremely clean. We would have no reservations about leaving our cat at your Cat Hotel when out of town and recommending that friends do likewise. Thank you for your care of our Mittens and also for the lovely pictures you sent me.
Gwynfa L - 16 March 2018
Lisa is so lovely and friendly. The Tauranga Cat Hotel was a great choice to leave smokey for a few nights. An awesome place. Smokey loved it so much, I'm sure she didn't want to leave Haha. We will be booking smokey back in!!!
Kayla T - 14 March 2018
We are so so happy to have found Lisa and the Tauranga Cat Hotel! I feel so comfortable leaving Griffin here. I LOVE the updates on social media and the facilities are modern, bright and always clean. Lisa is so lovely and has awesome communication which we appreciate a lot too. I have been recommending this place to all of our friends (hoping you don’t get too popular to fit us in though haha). Thanks for being awesome and looking after our boy so well!
Katie H - 13 March 2018
An easy booking system, great communication and a warm and friendly welcome. Blue had a great stay. Thank you for looking after her so well while we moved house! I would highly recommend Tauranga Cat Hotel to anyone wanting a first class stay for their cat.
Anne M - 27 February 2018
Just before Christmas last year I suddenly found myself in a quandary, my house had sold, new house was nine weeks away. I had a place to go but nowhere for my precious Bella. It was a very lucky day for me when I found Lisa from the Tauranga Cat Hotel had a vacancy and would take Bella. Lisa adores cats and not only did she feed and keep the hotel cleaner than many I have stayed in, Lisa loved, played and groomed every cat in her care. Lisa knows each one by name and all their little foibles. Bella settled in, was content and clearly loved Lisa, seeing this gave me peace of mind for which I am very grateful. We have now settled in to our new home but a huge Thank You to you, Lisa. You do a fantastic job and I am so pleased to have you and your wonderful Cat Hotel close by. Kindest regards Grace
Grace C - 19 February 2018
Lisa runs a wonderful business - small & quiet, which is lovely for the cats staying there, with lots of care & attention. Our two elderly pusscats stayed for 2.5wks recently, & when the worst happened Lisa got our darling to vet care immediately & made a huge effort to contact us even though it wasn't easy (we were away camping). We will always be grateful to you Lisa & will recommend you to anyone.
Averil H - 5 February 2018
The purrfect place for our much loved pet to vacate to. Kind, caring and professional care. Highly recommend. Thanks Lisa and Matt.
Nyree C - 30 January 2018
Thank you for taking such wonderful care of Millie. We have tried her in several catteries before, all of which she had reacted very negatively to, so we were absolutely delighted to see on your Instagram page that she was eating, moving around and even giving you lots of cuddles! This made our trip so much better and we feel so pleased that we can now go away more often, leaving her in your care. Thank you for giving her such close attention - it was just what she needed. See you next time!
Jodie F - 18 January 2018
Thank you so much for taking care of our boy Marlin. He absolutely loved his holiday just as much as we did. He’s already ready to come back for a break from the toddler! Top notch facilities. We will be back for sure.
Chloe W - 18 January 2018
Lisa took Bobbin at very short notice. She is a shy cat but soon settled and had a restful holiday while we were away. Bobbin allowed some cuddle time with Lisa which is a rarity which demonstrates the time and care she must have received while staying. She was in good health and mood on return home. We would readily return to the Cat Hotel for further stays.
Jill B - 16 January 2018
We picked Strudel up after a month and she was NOT HAPPY to come home! Apparently the best time a cat can have is in the Cat Hotel! She is still looking at me in disdain so I have had to promise the cat she can go back in the next time we go away. ;)
Simon P - 12 January 2018
Hi Lisa, Just want to say thank you so much for caring for our boy Norman over Christmas. It was Norman's first stay at a cattery and you made us feel so much at ease and knew he was in very kind and caring hands. Was such a peace of mind for us knowing he was well looked after and safe and was so impressed with your premises and the units. We will 110% send Norman back for a holiday with you and happily refer other people to your business. Thanks again!
Rachael G - 12 January 2018
Ninja stayed at Tauranga Cat Hotel for 2 weeks over summer and was very settled and happy there. He was happy to see me when I picked him up but was not in any hurry at all to leave. The communal area was perfect for him as he gets lonely if he is all on his own; he was able to socialise with the other cats but still have his own comfortable spot to claim as his own. Ninja has been very relaxed and content after his stay, I won't hesitate to book him back in when we next go away on holiday.
Karyn B - 12 January 2018
Lisa I cannot thank you enough for taking such great care of our boy Mac while we were between houses. I called you in a panic not knowing what I was going to do at pretty short notice and you just made it all work which was greatly appreciated. You took that headache away and when I saw how beautiful your set up is and felt how warm and welcoming you are I knew he would be fine. We are all settled now in our new home and Mac is doing well. Thanks again and we will definitely be telling everyone we know how amazing Tauranga Cat Hotel is!!
Jenny B - 11 January 2018
Hi Lisa, Just to say thank you for looking after Enzo over the Christmas break. Thank you for your help and advice regarding Enzo’s stay and recommending putting him in the communal room. We will certainly recommend your facilities and service and will have no hesitation in using your business again.
Sue O - 10 January 2018
Thank you Lisa for providing a lovely place for Bootsie to stay, your premises are great and your care and attention to my boy was greatly appreciated. He seemed very lost and clingy for the first couple of days home, obviously we were not giving the attention he had come to expect! I highly recommend your facilities and will be booking Bootsie there for future stays. On another note I am so pleased that all 3 cats have now been found and are safe. Well done to all involved.
Jo H - 8 January 2018
Thank you once again for looking after Mia so incredibly well over the Christmas/New Year period. Stu and I could get away and know that Mia was in a safe place and being very well cared for. I loved getting the update photos of all the cats on Facebook and could see Mia was absolutely fine. Thank you Lisa :)
Karen R - 8 January 2018
Thank you Lisa for taking such great care of Mr Felix and Loki Pud. They cried all the way home lol I don’t think they wanted to leave your hotel, especially Felix who wouldn’t come off the cat tower in their unit! I highly recommend the Tauranga Cat Hotel because the owner Lisa is very caring towards animals. The premises is immaculate and beautifully presented for a cat’s luxurious holiday. Good quality food is provided, water fountain, plenty of bed options, numerous play items including a huge tower and the facility is even air conditioned for those hotter days! My boys will definitely be returning to Lisa’s awesome care on our next trip away. It’s nice to know you can leave your fur babies in such caring hands and not have to worry.
Amy B-W - 6 January 2018
Your facilities are excellent- so clean and tidy. I like the way you can see in to all the rooms and Fonzie could look out. We appreciated the call while we were away, to say how Fonzie was doing. We wish you all the best for your business. We are glad you are here in Matua and will happily recommend you to friends around us.
Belinda and Mark E - 4 January 2018
Thank you Lisa for taking such good care of Gizmo & Slug, you have an amazing hotel for cats, I have never put my cats in with others and was a bit worried but they were happy to be with other cats and make friends away from their territory, for any one who is looking for some one to love their fur babies as much as they do I recommend taking them to Lisa, she also let us know about the naughty kitties that escaped before we put our cats in it was wonderful I really trust her.
Thanks again Lisa you have amazing clean facilities I have two happy kitties at home, look forward to bring them back.
Michelle D - 4 January 2018